Privacy Policy

Exstratus LLC, a Texas limited liability company doing business as CloudJudo ("CloudJudo," "we," "us," or "our"), operates the website at cloudjudo.com. CloudJudo is a trade name used by Exstratus LLC; all rights and obligations arising under this Privacy Policy are those of Exstratus LLC. This Privacy Policy explains what information we collect, how we use it, and your rights with respect to that information. By using this site, you agree to the practices described here.

Information We Collect

We collect information in two ways: information you provide to us directly, and information collected automatically when you visit the site.

Information you provide. When you submit our contact form, you may provide your name, email address, phone number, company name, and a message. This information is transmitted to us so we can respond to your inquiry. We do not sell or rent this information to third parties.

Information collected automatically. Like most websites, we collect certain data automatically when you visit, including your IP address, browser type, operating system, referring URLs, pages viewed, and time spent on the site. This data is collected via cookies and similar tracking technologies and is used in aggregate to understand how visitors use the site.

Cookies and Tracking Technologies

We use cookies and similar technologies to operate and improve the site. Cookies are small text files placed on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent, though some site features may not function properly without them.

We use the following types of cookies:

Analytics cookies help us understand how visitors interact with the site. We use Google Analytics to collect anonymized data about page views, sessions, and traffic sources. This data is aggregated and does not identify individual visitors. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

Tag management cookies are set by Google Tag Manager, which we use to manage and deploy analytics and marketing scripts. GTM itself does not collect personal data, but the tags it manages may.

Marketing and retargeting cookies may be set by LinkedIn and HubSpot to help us understand which marketing channels drive visitors to our site and to serve relevant advertising on those platforms. These cookies are subject to the privacy policies of LinkedIn and HubSpot respectively.

Third-Party Services

Google Analytics — We use Google Analytics (operated by Google LLC) to analyze site traffic. Google Analytics collects data such as your IP address, browser, and pages visited. Google's privacy policy is available at policies.google.com/privacy.

Google Tag Manager — We use Google Tag Manager to deploy tracking scripts. GTM operates under Google's privacy policy linked above.

LinkedIn Insight Tag — We may use LinkedIn's Insight Tag to track conversions, build audiences for advertising, and understand how LinkedIn members interact with our site. LinkedIn's data practices are described at linkedin.com/legal/privacy-policy. You can opt out of LinkedIn's retargeting at linkedin.com/psettings/guest-controls/retargeting-opt-out.

HubSpot — We use HubSpot for CRM and marketing purposes. HubSpot may set cookies and collect data about your visits. HubSpot's privacy policy is available at legal.hubspot.com/privacy-policy.

How We Use Your Information

We use the information we collect to respond to contact form submissions and inquiries, to understand how the site is used so we can improve it, to measure the effectiveness of our marketing, and to comply with legal obligations. We do not use your personal information to make automated decisions that affect you in a legally significant way.

How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share information with service providers who assist us in operating the website or conducting our business (such as Google, LinkedIn, and HubSpot), provided those parties agree to keep information confidential and use it only for the purposes we specify. We may also disclose information when required by law or to protect the rights, property, or safety of CloudJudo or others.

Data Retention

We retain contact form submissions and associated correspondence for as long as necessary to fulfill the purpose for which they were collected — generally the duration of any business relationship and a reasonable period thereafter. Analytics data is retained subject to the default retention policies of Google Analytics. You may request deletion of your personal data at any time by contacting us at the address below.

Security

We implement reasonable technical and organizational measures to protect information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have rights with respect to your personal data, including the right to access, correct, or delete the information we hold about you, the right to object to or restrict certain processing, and the right to data portability. To exercise any of these rights, please contact us at sales@cloudjudo.com. We will respond to requests within a reasonable timeframe and in accordance with applicable law.

If you are a resident of California, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and to request deletion of that information. We do not sell personal information as defined under the CCPA.

Links to Other Websites

Our site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any site you visit.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of the page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Exstratus LLC d/b/a CloudJudo
Austin, Texas
sales@cloudjudo.com